Portals That Sit In Front of Your System of Record
Public websites, secure customer portals, employee intranets and operational back-office applications — five different shapes of problem, one platform underneath. Comcover runs 168 Commonwealth entities on it; Eagers Automotive runs a 450+ site network on it.
Five Shapes, One Platform
Across every portal engagement the underlying pattern is the same: authenticate a diverse mix of users, guide them through structured intake or self-service, and read from and write back to the system of record in real time — rather than keeping a second copy of the data or the status logic inside the portal.
Multi-Brand Automotive Dealer Group
A dealer group operates several dealership brands across different regions. Each dealership needs its own pages, campaigns, and lead forms — and its own team managing them day to day — without the group standing up a separate marketing stack per brand.
At the same time, the group wants a shared design system and shared back-end so a change to a common component, or a group-wide compliance update, doesn’t have to be repeated five times.
How Stack9 Maps to It
One tenant, one shared component library, one Business Unit per dealership.
Membership Organisation (Association / Club)
A membership association needs a self-service portal where members can update details, renew, and manage their own records — plus regular email and marketing communication to keep members engaged.
Behind the scenes, staff need forms and workflows that route into back-office processes: renewal reminders, event registrations, and approvals that shouldn’t require manual re-entry.
How Stack9 Maps to It
A member portal on Core, engagement on Experience, forms and webhooks tying the two together.
Financial Services / Operations Back Office
An operations team needs a domain-specific application to run case files, approvals, and records that don’t map to any off-the-shelf CRM — with a query library for reporting and workflow automations for the steps that repeat every time.
Some of that work needs to reach customers directly — a status page, a document, a transactional email — and increasingly, internal teams want their own AI assistants to be able to look up and act on operations data without a bespoke integration.
How Stack9 Maps to It
Core runs the back office, Experience faces the customer, MCP faces internal AI assistants.
None of These Are Edge Cases
They're the same pattern in three industries: a domain-specific application on Stack9 Core, pre-integrated marketing and communications on Stack9 Experience, and as much or as little of each as the problem actually needs.